EN
TH
We meticulously select stones and materials for furniture production to ensure that every product meets the quality and durability standards we have set. Our products undergo a thorough quality inspection before being delivered to our customers.
Warranty Conditions
- Manufacturing Defects: If you find that the product has damage resulting from the manufacturing process, such as cracks, fissures, uneven color, or other defects not caused by transportation or usage, please contact us immediately upon discovering the issue.
- Product Not as Described: If you receive a product that does not match the type, size, color, pattern, or other details specified on the website, please inform us.
Important Notes
- Natural Stone Characteristics: Each piece of natural stone has unique patterns and colors. Slight variations in color and pattern are normal characteristics of natural stone and are not considered defects.
- Installation: This warranty does not cover damage caused by incorrect installation or improper use.
- Care and Maintenance: Please study and follow the care and maintenance instructions for each type of stone and furniture to maintain its beauty and ensure longevity.
STONE GALLERY THAILAND is pleased to serve you and is ready to assist you at every step. If you have any further questions regarding the product warranty, please contact us at any time.
